Shipping Policy
Fast, reliable shipping on every order. Most orders ship same-day when placed before noon ET.
Same-Day Shipping
Orders placed before 12:00 PM ET (Mon–Fri) ship the same business day.
2–5 Day Delivery
Standard ground delivery to most US addresses. Expedited options available at checkout.
Live Tracking
Tracking link emailed the moment your order ships. Updates from UPS, FedEx, and USPS.
Shipping Coverage & Costs
Continental United States
Shipping cost is calculated per item based on the product and its supplier. Many items ship free via ground service; others carry a freight charge shown clearly at checkout before you pay.
Free shipping eligibility is shown on each product page. Freight charges apply to heavy or oversized items and are always disclosed upfront — no surprise fees.
Alaska, Hawaii & Territories
Orders to Alaska, Hawaii, U.S. territories, APO/FPO addresses, or international destinations may require a custom freight quote and are not covered by the standard free shipping program.
Contact us at support@autobuffy.com before ordering for a freight estimate to these destinations.
Carriers & Service Levels
We partner with UPS, FedEx, and USPS. The carrier and service level are selected automatically based on weight, delivery speed, and reliability to your destination.
Expedited options — Next Day Air, 2-Day, and 3-Day — are available at checkout for an additional cost. All expedited orders follow the same 12:00 PM ET cut-off.
Carrier Requests
Specific carrier requests can be submitted to support@autobuffy.com before your order ships. We accommodate when possible, but substitutions are not guaranteed.
Processing & Delivery Times
Order Cut-Off: 12:00 PM ET (Mon–Fri)
Orders placed before noon ship the same business day.
Standard Ground: 2–5 Business Days
After leaving our warehouse. Rural or western US addresses may see additional transit time.
Delivery Estimates Are Carrier-Provided
AutoBuffy cannot guarantee a specific arrival date once a shipment is in transit.
Tracking Your Order
A shipment confirmation email with carrier tracking is sent as soon as your order leaves our facility.
Tracking is powered by a real-time logistics platform consolidating updates from UPS, FedEx, and USPS. Allow up to 24 hours for the first scan to appear.
If a package appears stalled for more than 48 hours, email support@autobuffy.com with your order number and we'll contact the carrier directly.
Damaged or Lost Packages
Inspect all shipments immediately upon delivery. Note visible damage with the carrier and photograph before opening.
Hidden damage must be reported within 48 hours of delivery so we can file a carrier claim and arrange replacement parts.
Packages confirmed lost in transit are replaced or refunded once the carrier confirms the loss in writing. We are not liable for delays caused by severe weather, natural disasters, or other carrier events.
Address Accuracy
Customers are responsible for providing a complete, accurate shipping address at checkout. Address corrections after a label has been created may incur carrier rerouting fees billed to the customer.
Once a parcel is confirmed delivered by the carrier, responsibility transfers to the recipient. Theft or misdelivery must be reported within 2 business days.
Legal & Liability
Title and risk of loss pass to you when the carrier accepts the shipment. Our liability for late delivery is limited to the shipping charges paid.
AutoBuffy is not liable for incidental, consequential, or special damages from carrier delays, missed appointments, or scheduling changes. By placing an order you agree to our Shipping Policy, Return Policy, and Terms & Conditions.
Questions About Your Shipment?
Our support team responds within a few hours on business days.